Manage Licenses

Tasks

View, upload, and extend a tenant's license from the SaaS admin console.

Each tenant's license state is managed through the License tab in the tenant detail view of the SaaS admin console (/admin).

View license status

1. Open the admin console and click on a tenant.

2. Click the License tab. It shows the current mode:

   • Trial — days remaining, trial start/end dates, and current quota usage.
   • Licensed — customer name, validity dates, and quota gauges.
   • Blocked — the license has been administratively revoked.

Upload a commercial license

1. Open the tenant's License tab.

2. Click Upload license….

3. Select the .lic file or paste the license text directly.

4. Click Upload. The proxy activates the license immediately; the admin console updates the tenant's plan badge from Trial to Enterprise on the next page load.

Plan sync

When a license is uploaded or viewed, the tenant-service automatically syncs the plan field in its database from the proxy's reported license mode:

• licensed → plan set to enterprise
• any other mode AND current plan is enterprise → plan reverted to free (Trial)
• any other mode AND current plan is free or pro → plan unchanged

This sync also updates the underlying Kubernetes TenantApp workload spec so the proxy tier configuration stays consistent.

Extend a trial

1. Open the tenant's License tab.

2. Click Extend trial….

3. Enter the number of additional days (subject to a 90-day total cap from the original trial start).

4. Click Extend.

License quotas

The License tab displays monthly usage gauges for identities (distinct users + agents) and requests. Colour coding:

State	Meaning
Green	Within quota
Amber	≥ 80% of quota
Red	Quota exceeded (soft cap — traffic continues, admin action needed)

Unlimited dimensions (quota set to 0 in the license) display the raw count with no bar.